Archives: Services

At Meraki Care, we understand the importance of choosing your ideal living arrangement. To support this choice, we offer tailored Home & Living options. Our modern housing and tenancy solutions are designed to suit your needs, from short-term accommodation to supported independent living, enabling you to live life on your terms.

Every decision is made in consultation with you, and our supportive staff are always available to address any queries you may have during the process.

Furthermore, we ensure that tenancy terms are thoroughly discussed and concluded with careful consideration. Your peace of mind is vital to us.

At Meraki Care Services, we are dedicated to provide you with flexible and personalised living solutions tailored to meet your specific needs. Our custom Home & Living options are designed to enhance your independence and ensure your comfort. Whether you require long-term stability or temporary accommodation, our diverse range of settings includes:


Supported Independent Living (SIL)

Supported Independent Living (SIL) can provide you with an opportunity for greater independence while ensuring you still have the support you need to navigate everyday life.

SIL is a 24/7 support system where we help you with and/ or supervise the development of daily living tasks and other necessary skills to work towards the goal of living as independently as possible.

Our team are not only here to provide assistance within the home but also encourage you to get out in the community and achieve your goals. We can also help you manage your week, whether it be attending regular appointments, supporting you at work or other community-based activities.

Independent Living Options (ILO)

An Individualised Living Option (ILO) is an NDIS support that lets you choose the home you live in and set up supports in the way that best suits you. An ILO is a package of supports that can help you live how you want in the home environment you have chosen.
It’s not the home itself.

ILO supports let you to work out how you want to live, where you live and who you live with. There are lots of choices with ILO. You can share your home with friends or housemates. Or you might choose a Host arrangement or on your own with tailored support.

Short Term Accommodation/Respite (STA)

Short Term Accommodation is funding for support and accommodation for a short time away from your usual home. It covers the cost of your care in another place for up to 14 days at a time and includes the cost of your personal care, accommodation, food and activities which you and your provider agree to. It is often funded when your usual carers aren’t available or for you to try new things or to have a short break yourself.

Specialised Disability Accommodation (SDA)

Specialist Disability Accommodation (SDA) is specifically designed for people who require specialist housing solutions. There are different types of accommodation available based on the support needs of the people residing in them.

SDA is entirely accessible and could have provisions for things like ceiling hoists in bedrooms and bathrooms, home automation, emergency power backup and assistive technology.

Living a full life is about getting out and about, meeting people, and trying new things. We support you in taking part in the community whether that be signing up for an art class, shopping, bowling, volunteer work or any other activities you may wish to partake in.

Our Process includes:

  • Initial discussion with you and your family to explore the options you would like to choose to do.
  • We then match you with support workers who will deliver the experience you’re looking for.
  • We will provide you a plan of your chosen activities and appointments on a weekly basis so you will be well informed of your daily activities.
  • Constant feedback will be sought to monitor the success of chosen activities and compatibility of your support workers.

Support Coordinators are essential in helping NDIS participants understand their plans, navigate the complexities of the NDIS, and participate actively in decision-making. They work to align services with participants’ goals and budgets, enhancing their ability to live independently and achieve positive outcomes.

What can Support Coordinators help with?

Support Coordinators assist by connecting participants with appropriate services and resources. Their role is critical in planning and managing tailored support networks that foster independence and prepare individuals for unexpected events.

Key Assistance Areas:

  • Understanding and implementing your NDIS plan
  • Establishing and maintaining supportive networks
  • Planning and coordinating tailored supports
  • Ensuring your interests are always a priority

Levels of Support Coordination

Support Coordination is categorized into three levels, each designed to meet varying needs and complexities:

  • Support Connection: Focuses on enhancing the participant’s ability to connect with both informal and formal supports.
  • Coordination of Supports: Develops necessary skills for effective plan utilization and supports capacity building across different life aspects.
  • Specialist Support Coordination: Offers advanced support for individuals with complex needs, ensuring thorough management of support challenges and consistent service delivery.

Funding and Inclusion

Support coordination is included in the NDIS plan’s Capacity Building budget, based on assessed needs. The funding allows participants to choose the appropriate level of support coordination to effectively maximize their plan benefits.

Meraki Care provides essential NDIS community nursing care through our team of trained and qualified nursing staff. Our reliable services cater to the diverse and complex health needs of participants, ensuring high-quality care around the clock. As a trusted provider in Geelong, The Surf Coast, and the Bellarine, we are dedicated to offering dependable support tailored to each individual’s requirements.

Comprehensive Nursing Services

Our disability-related health supports are designed to address needs that fall outside the typical scope of the health system, providing comprehensive care in the comfort of your home. Our nursing services include:

  • Wound and stoma care
  • Palliative, enteral feeding, and ventilator support
  • Diabetes management and post-operative care
  • Medication supervision and injections
  • Health and wellbeing checks, including vital signs monitoring
  • Assistance with mobility and daily living activities

Funding and Accessibility

Funded by the NDIS, our nursing services aim to alleviate the financial strain on families, ensuring that all eligible participants have access to necessary nursing care without incurring out-of-pocket expenses.

Flexible and Responsive Care

We understand that your needs might vary; that’s why our support is flexible. Whether you require assistance for a short term or need ongoing support, Meraki Care is here to help. Our services are available on a scheduled or as-needed basis, accommodating the dynamic needs of our clients and their carers.

What is Complex Care?

Complex Care involves specialized support tailored for participants who face multiple challenges in their lives, such as mental health issues, incarceration, or homelessness. These individuals require a higher level of specialized support to manage their daily activities effectively and safely.

High-Intensity Supports

High-intensity supports at Meraki Care are designed to meet the rigorous NDIS Practice Standards, ensuring our staff possess the necessary skills and knowledge to provide care for those requiring intensive daily personal assistance.

Services Included in High-Intensity Supports:

  • Complex bowel and wound care
  • Enteral and dysphagia feeding support
  • Ventilator and tracheostomy management
  • Urinary catheter and subcutaneous injection assistance
  • Epilepsy and seizure management
  • Advanced behavior management strategies

Commitment to Quality Care

Meraki Care is a fully registered NDIS provider, delivering high-intensity supports under the supervision of our qualified nursing staff. Our team is dedicated to providing comprehensive care that meets the highest standards of safety and effectiveness.

For more information or to arrange an initial assessment, please contact Meraki Care. Our expert team is ready to assist with your complex care needs, ensuring you receive the support necessary for a better quality of life.

Help Around the Home

Maintaining a clean and organised home is essential for your well-being. At Meraki Care, we understand this connection and offer tailored in-home support services to enhance your comfort and peace of mind. Our team is dedicated to helping you manage your household efficiently and effectively.

Our Range of Domestic Assistance Services Includes:

  • Laundry and Ironing: Keeping your clothes and linens fresh.
  • Cleaning Floors: Maintaining clean and hygienic flooring throughout your home.
  • Making Beds and Changing Linen: Ensuring a comfortable and inviting sleeping environment.
  • Kitchen Cleaning: Keeping kitchen areas clean, including surfaces and appliance upkeep.
  • Household Bins: Emptying and disposing of waste responsibly.
  • Dusting and Surface Cleaning: General tidying to keep your home dust-free.
  • Window Cleaning: Cleaning accessible internal windows without the need for ladders.

Comprehensive In-Home Care Services:

  • Personal Care: Assistance with daily living activities to maintain independence and dignity.
  • Meal Preparation: Nutritious meal planning and cooking according to dietary needs.
  • Overnight Support: Ensuring safety and assistance throughout the night.
  • Medication Management: Accurate medication administration and monitoring.
  • Dementia Support: Specialized care tailored to the needs of individuals with dementia.
  • Post-Hospital Support: Helping you recover and regain independence after hospitalization.

Respite for Carers

Recognizing the challenges carers face, Meraki Care offers Respite for Carers services to ensure that both you and your loved ones receive the support you need. This includes assistance at social events, help with shopping, meal preparation, and managing domestic tasks, providing carers with the time to recharge and focus on their well-being.

For more information or to discuss how our nursing support can assist you, please contact us at Meraki Care. Our team is committed to providing care that not only meets but exceeds your expectations, ensuring safety, comfort, and peace of mind day and night.

Please Note:

Our services do not include heavy lifting or labor-intensive cleaning. For such requirements, we can facilitate services with specialist cleaning providers.

Tailored Support to Fit Your Lifestyle

Whatever your needs, our team at Meraki Care is ready to discuss how we can assist you. Whether you need regular support or occasional help, we are here to make your daily life easier and more enjoyable.


Psychosocial disability arises from a range of mental health issues that can severely impact one’s social and emotional well-being. At Meraki Care, we recognize that not everyone with mental health challenges experiences psychosocial disability, but those who do face significant obstacles and social disadvantages. Our goal is to enhance life quality through supportive services that address these unique needs.

Key Services

Our support services are designed to help individuals with psychosocial disabilities by:

  • Building capacity and resilience to manage daily challenges.
  • Ensuring access to community activities and social participation, which are vital for recovery and inclusion.
  • Offering person-centered care that respects the diversity of experiences and the specific needs of each client.

Effective Support Strategies

  • Capacity Building: Helping clients develop their strengths and acquire new skills to achieve greater independence.
  • NDIS Support Coordination: Assisting clients in navigating and utilizing their NDIS plans to access necessary supports.
  • Community Integration: Encouraging active participation in community life to foster recovery and enhance social networks.

Addressing Barriers

Individuals with psychosocial disabilities often face barriers such as stigma, discrimination, and a lack of understanding from society. Meraki Care is committed to overcoming these challenges through:

  • Education and awareness-raising to improve public and professional understanding of psychosocial disabilities.
  • Advocacy for inclusive practices that support access to healthcare, education, and employment.

Tailored Care Approach

At Meraki Care, we believe in a holistic approach that considers each individual’s cultural background, personal experiences, and specific health needs. Our services are trauma-informed and tailored to provide the most effective support for every client.

Get in Touch

To learn more about our psychosocial disability support services or to discuss your needs, please contact Meraki Care. We are dedicated to providing the support you deserve to lead a fulfilling and meaningful life.

At Meraki Care, we understand the importance of reliable transportation for maintaining independence and accessing essential services. Our dedicated support staff is here to ensure you get to your appointments and other community engagements safely and on time.

Personalized Transport Services Include:

  • Scheduled Trips: We organize your travel in advance for weekly shopping, regular medical appointments, and other necessary outings, ensuring you never have to worry about missing a bus.
  • Safe and Comfortable Vehicles: Meraki Care maintains a fleet of well-equipped vehicles to provide comfortable and secure transportation.
  • Group Outings: For social and recreational activities, we offer a 12-seater bus that facilitates group participant outings, enhancing the community living experience.

Streamlined Transport Solutions

With Meraki Care, transportation is straightforward and stress-free. Our vehicles and scheduling capabilities are designed to meet your specific travel needs, whether for individual appointments or group activities.

Connect with Us

To learn more about our Travel and Transport Assistance services or to schedule your next trip, please contact Meraki Care. We’re here to assist you in navigating your community with ease and confidence.