Exploring Your NDIS Options
As an NDIS registered provider, Meraki Care Services specialises in Disability Supports and Supported Independent Living. From our initial meeting, we engage with our clients in a personalised, goal-focused, and collaborative manner to maximise the benefits of their NDIS Plan.
Driven by our passion to help our clients live life on their terms, we are dedicated to providing high-quality, professional assistance. Our care services are friendly, flexible, and tailored to our clients’ preferences and needs, ensuring a fulfilling experience.
Our mission is to empower our clients to live independently, promoting a lifestyle that is enjoyable, healthy, and free from stress. The peace of mind of our clients and their loved ones is of utmost importance to us.
Based on the Sunshine Coast and serving the Moreton Bay region, Meraki Care Services is committed to enhancing the lives of our clients with exceptional care and support.
Vision
We are committed to delivering the highest quality professional assistance and support, empowering our clients to live independently and enjoy a healthy, stress-free lifestyle. The peace of mind of our clients and their loved ones is paramount to us. This is why we strive to exceed expectations and provide support in all that our clients choose to pursue.
Mission
We believe that every individual deserves access to exemplary care services and the right kind of support that empowers them to lead a happy and wholesome life. At Meraki Care Services, our enduring mission is to become Queensland’s most trusted disability care provider, one that clients can rely on for years to come.
Our Story
As a couple from diverse cultural backgrounds, both working in the disability and aged care sectors, we envisioned a better way to serve our clients in a more personalised manner, honouring their individual choices and interests. Rooted in a culture that deeply values family and community relationships, we saw an opportunity to leverage our experience to realise our vision. This led us on a challenging journey through the NDIS to become a registered provider, culminating in the creation of “Meraki Care Services.” The name Meraki was chosen because it embodies the essence of putting a piece of oneself into everything one does.
Meraki Care began as a modest company in 2020, operating out of a small home office. We were soon joined by our first employee, Gayle, who handled administrative duties and has since advanced to Operations Manager. Embracing the belief that “from little things, big things grow,” Meraki Care has now expanded into a larger office. Today, we employ over 40 support workers and operate well-established Supported Independent Living (SIL) homes across the Sunshine Coast and Moreton Bay areas.
“I have had the pleasure of working with Meraki Care Services for almost 2 years now and I appreciate the opportunities they have given me to learn, grow and develop my skills, while working with an amazing team.
Meraki Care’s integrity, reliability and strong work ethic make them a highly valued employer.
Their expectations are for a high standard and dedication to excellence, whilst offering me the support and training to help achieve this. I wholeheartedly recommend Meraki Care Services for any future employment opportunities as well as a caring support service for your loved one.”
Disability Support Worker
“My husband has been living in a beautiful home run and staffed by Meraki Care Services for the past four plus months.
We have found the carers to be compassionate and more than willing to go above and beyond in their care of my husband and the administrative team have been flexible, approachable and caring in their dealings with family members and clients alike.
I would highly recommend Meraki Care to anyone who is in need of the services, that this wonderful group of people give.”
Family of Client
“We choose Meraki Care Services because we simply couldn’t find any other SIL provider who was open to working in collaboration with all stakeholders. We appreciate their commitment to open and transparent communication, engaging in positive planning with the NDIS participant, acknowledging and supporting the NDIS participant right to choose…… A very refreshing response in such a competitive marketplace.”
Community Focus Association
“Meraki Care Services are a great company to deal with!
Refreshingly responsive, flexible and collaborative, with participants choices a priority.
Staff are lovely and a pleasure to work with.”
Client Support Coordinator
“When I returned to Australia with my son in late February, I engaged Meraki Care to provide care services for my son, who is non verbal and is diagnosed with ASD Level 3. My son has not had an easy transition into his life back into Australia after having a relatively settled routine overseas. The Meraki team operated without any behavioral plan in place or, in the initial months, any supporting therapists. They therefore had to deal with a client who had major behavioral issues as he tried to adjust to his new home, his new routine and new carers. It was never going to be easy.
The Meraki team continued to adjust their approach as new issues emerged and my son caused damage to his residence and injury to himself and on occasions to his carers and had inappropriate interactions with members of the public.
I am very appreciative of the support the Meraki team has provided to my son and me.”
Family of Client
“I am incredibly grateful for my experience working as a support worker at Meraki Care Services. From the very beginning of my journey with the organisation, I was warmly welcomed into a team of compassionate and dedicated professionals who truly embody the spirit of care.
Meraki Care provides an exceptional work environment that fosters growth, learning, and personal development. The company’s commitment to training and ongoing education ensured that I had the knowledge and skills necessary to provide the highest quality of care to our clients. The supportive nature of my colleagues and supervisors made me feel valued and encouraged me to continuously improve my abilities.
What sets Meraki Care apart is its unwavering dedication to the well-being and happiness of their clients. The organisation goes above and beyond to ensure that each individual receives personalised care that is tailored to their unique needs. Witnessing the positive impact, we made in the lives of our clients was truly fulfilling and made me proud to be part of such a compassionate team.
Furthermore, Meraki Care’s commitment to work-life balance is commendable. They understand the importance of self-care and strive to create schedules that are flexible and accommodating. This allowed me to maintain a healthy work-life balance, which ultimately enhanced my overall job satisfaction and performance.
Overall, working for Meraki Care has been an incredibly rewarding experience. The organisation’s commitment to excellence, emphasis on personal growth, and genuine care for both clients and employees make it a truly exceptional place to work. I am grateful for the opportunity to contribute to the well-being of others while being supported by a team that feels like family.”
Disability Support Worker
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